Hi Fly is a leading widebody aircraft wet lease specialist operating worldwide, with an Airbus fleet of A330 and A340.
The wet lease business market is very demanding, and airlines are increasingly opting for wet lease solutions as they are found to be reliable, safe, and efficient. For that reason, Hi Fly fleet is steadily growing with new widebody additions in the coming months.
We are currently looking for a dedicated and highly motivated Crewing H24 Supervisor to join our team in Lisbon-Portugal.
As Crewing H24 Supervisor, you will oversee real-time crew operations, ensuring full compliance with regulatory requirements, efficient crew scheduling, and continuous operational readiness. You will lead the Crewing H24 team, driving high performance and ensuring effective responses to crew-related disruptions, while maintaining seamless coordination with internal departments and external stakeholders.
The reporting line is to the Crewing Manager.
WHAT WILL BE YOUR MAIN RESPONSIBILITIES:
· Ensure crew activities are planned in a timely, efficient, and effective manner, in full compliance with regulatory Flight Time Limitations (FTL), Operational Manuals, and company Standard Operating Procedures (SOPs).
· Maximize crew resource utilization to support optimal fleet deployment and operational flexibility.
· Collaborate daily with the Flight Operations department, which maintains oversight of all crew and operational activities.
· Liaise with the Travel Department to coordinate crew positioning and manage all logistics related to crew movements. Outside normal office hours assume Travel Department functions and responsibilities.
· Coordinate closely with the Crew Training Department to ensure timely planning of training requirements, maintaining crew availability for both training and operational duties.
· Maintain accurate and up-to-date crew information and duty records in the company’s crew management system (Skycrew).
· Continuously monitor, update, and adjust flight and cabin crew rosters to reflect operational changes and ensure compliance.
· Ensure effective communication and information flow within the Crewing H24 team and with all relevant internal and external stakeholders.
· Provide accurate and timely crew scheduling updates to the Sales Department, via the iOCC Duty Supervisor, to keep customers informed of changes to the planned program.
· Ensure the Crewing H24 team is well-versed in flight crew limitations and scheduling procedures, and that recurrent training is provided on applicable aviation rules and regulations.
· Support the management of crew disruptions and irregular operations, including last-minute changes and recovery planning.
· Lead and support the Crewing H24 team, fostering a culture of compliance, efficiency, and continuous improvement.
SOME OF OUR REQUIREMENTS:
· Knowledge of EU-OPS Subpart Q and Flight and Duty Time Limitations and Rest Requirements for Flight Crew is considered an asset.
· Previous professional experience in the aviation industry, with a proven track record of supervising teams, is an advantage.
· Strong multicultural awareness, excellent interpersonal skills, and a clear, professional communication style.
· Analytical mindset and solid mathematical skills, essential due to the nature of the role.
· Fast learner with a high level of motivation and initiative.
· Ability to foster collaboration within the team and across departments.
· Capable of working effectively both in a team environment and independently, particularly when performing analytical tasks.
· High capacity for multitasking, problem-solving, and strategic thinking under pressure.
· Flexible and adaptable, with the ability to perform in a fast-paced, dynamic operational environment.
· Strong organizational and time management skills.
· Fluency in spoken and written English is mandatory; additional languages are a plus.
· Proficiency in Microsoft Office tools, especially Excel, familiarity with crew management systems (e.g., Skycrew) is an advantage.
OTHER CAREER OPPORTUNITIES:
Do you want to know about other job vacancies we have at Hi Fly? If so, we invite you to visit our Careers page at www.hifly.aero.